Shipping takes 10-16 business days to process before drop off.
Expedited shipping is available for emergency orders. 7-10 days
Approved Rehoming, Exchanges or Cancelled order will cost a $15 fee for restocking no exceptions.
We try to carefully inspect items before we ship to luxnovas so there's hardly any damaged products shipped to customers but if being in that suitation, there is no charge on wrong orders or damaged products.